Privacy Policy – Dated 26th November 2018 – Foxglove Investments Group Limited (and subsidiary companies)
1. Privacy policy for Foxglove Investments Group Limited and subsidiary companies. Below we set out the basis on which we process your personal information, including what information we hold about you, how we may use it and what rights you have in relation to that information.
2. In this policy we refer to ourselves as “we”, “us”, “our” and “Foxglove”.
3. Our holding company name is Foxglove Investments Group Limited (Company Number 09314837). In your dealings with Foxglove you may deal with any one of our subsidiary companies who may also be handling your personal data. All of our companies are involved in property letting or development. Our subsidiary companies are:
a. Foxglove Investments Homes Limited 11021665
b. East Coast Living Limited 10730282
c. Foxglove Investments (Property) Limited 10446497
d. Foxglove Investments (Central) Limited 09825432
e. Foxglove Investments (Developments) Limited 10140287
f. Foxglove Investments (Central 2) Limited 10131032
g. Foxglove Investments Homes (MW) Limited 10992352
4. Our main point of contact for data protection queries is Stuart Astbury. Email [email protected] or write to us at 8a Wednesday Market, Beverley, HU17 0DG
5. CONSENT
a. By giving us your personal information whether that is because you are a customer, tenant or potential customer and whether that is directly given to us by email or telephone or through an estate agent or other third party, you agree and consent to our processing of your personal information in accordance with this policy.
6. DATA CONTROLLER
a. Foxglove and its subsidiaries are “data controllers”. As a data controller we decide how we hold and use your personal information.
7. DATA COLLECTION
a. We may ask for or otherwise collect the following personal information from you:
i. Contact details such as your name, address, contact telephone number and email address;
ii. Copies of passports, driving licences or birth certificates;
iii. Your bank account details when setting up payments for tenancies or taking payments for deposits (or for checking your identity);
iv. We may also collect details of your visits to any of our websites. This information is collected through cookies, including the IP address of your computer or device used to access the sites. Please see our cookie section below for further details of cookies used on this website.
b. Ways in which we collect your data:
i. We may collect your data when through our websites when you register your interest to purchase a property from us or requesting a brochure.
ii. When you make contact with our agents to enquire about letting a property or buying a property from us.
iii. Through Facebook likes, follows and other interaction as well as other social media platforms such as Twitter and Instagram.
iv. If you ever contact us in any other way, for example by telephone, letter or email.
8. COOKIES
a. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
b. We use traffic log cookies (Google Analytics) to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Here are our main cookies:
c. Google Map – Persistent cookie set by Google maps. On some pages we embed interactive maps using Google Maps.
d. Google Analytics – These cookies are used to collect information about how visitors use our site.
e. YouTube – Persistent cookie set by YouTube – if viewing an embedded video on our web site.
9. AUTHORITY
a. In completing an online form or enquiring to buy a property you are consenting to our use of yours and any other persons data that you have provided (such as a joint applicant for a tenancy). If you do provide another persons data we will assume that you are have their consent to disclose it.
b. The law requires us to have a lawful justification for using your data. Depending on whether you are a prospective customer or a new tenant/customer will determine what that purpose is. These various legal justifications for which we can use your data are set out below. Any of the following justifications may apply:
i. We are fulfilling a contract to you;
ii. We have to comply with a legal obligation;
iii. Processing your data is in our legitimate interest (this is important for us. We have a legitimate interest in processing your data as it’s a key part of our business to do so). We need that information to let a property or sell a property to you).
iv. Where you’ve given your consent;
v. Protecting your vital interests;
vi. When it is in the public interest.
10. SPECIFIC USE OF YOUR DATA
a. Here is a list of all the main ways that we may use your personal information, and which of the lawful reasons we rely on to do so.